Terms & Conditions

1. Introduction

Welcome to Celesta Glow. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

2. Cookies and Tracking

By claiming any discount or continuing to use our website after accepting our terms, you consent to the use of:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors for advertising purposes
• Personalization Cookies: Allow us to provide a personalized shopping experience

3. Data Collection

We collect the following information to improve your experience:

• Pages you visit on our website
• Time spent on each page
• Actions taken (clicks, form submissions, etc.)
• Device information (screen size, browser type)
• Phone number (when provided for discounts)
• Delivery address (when placing an order)

4. Products and Orders

All products sold on Celesta Glow are genuine and sourced directly from authorized manufacturers. We reserve the right to limit quantities, refuse or cancel orders at our discretion.

5. Pricing and Discounts

Prices are subject to change without notice. Discount codes are valid for one-time use only and cannot be combined with other offers unless explicitly stated.

6. Returns and Refunds

We offer a 7-day return window on unopened, factory-sealed products in original packaging. For hygiene and safety reasons, we cannot accept returns or issue refunds on any product whose seal has been broken or bottle opened — even if used only once. Damaged-on-arrival or wrong-item shipments are always covered. Refunds (when eligible) are processed within 7-10 business days after we receive the returned product. See our Refund & Return Policy for full details.

7. Skin Consultation

Our online skin consultation provides personalized recommendations based on your inputs. It is not a substitute for professional medical advice. Consult a dermatologist for specific skin conditions.

8. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Celesta Glow and protected by intellectual property laws.

9. Contact Us

For any questions regarding these terms, please contact us at:

• Email: support@celestaglow.com
• Phone: +91 94461 25745
• WhatsApp: +91 94461 25745

10. Company Information

Veegal Enterprises LLP
1st Floor, 38, Booth No. 62, Ashwini Layout, 2nd Main, Egipura,
Bengaluru, Karnataka – 560047, India